If your business offers local delivery or pick-up, your contact page must be readable by English-speaking courier drivers. This means presenting Korean-language details in a standard English format.

The goal is clarity, not translation. You keep your official Korean address and phone number. You format them on the page so someone who only reads the Latin alphabet can follow the information to your door. This is a common need for restaurants, shops, and clinics using services like DoorDash, Uber, or local couriers.

1. The Standard Format for Korean Addresses in English

Start with the premise that the driver's navigation app expects a Western address order. Use this sequence on your English contact page.

Street Number, Building Name (if applicable) Street Name, Suite/Unit Number City, State ZIP Code

For a Korean address, this often means reversing the official order. The official Korean format goes from largest unit (province/city) to smallest (building number). For couriers, lead with the building or lot number.

Example: Your official address might be '서울특별시 강남구 테헤란로 123, 위워크 빌딩 10층'. For the courier page, format it as:

123 Teheran-ro, WeWork Building 10th Floor Gangnam-gu, Seoul 06164

Note the use of the Korean postal code. It is essential. The romanization of the street name ('Teheran-ro') should be consistent with how major mapping services like Naver Maps or Google Maps list it.

2. Handling Phone Numbers for International Dialing

Your phone number must be dialable from a U.S. driver's phone. Always include the country code for South Korea (+82) and format it correctly.

The correct international format is: +82 2 123 4567.

Do not write it as 02-123-4567, as this will not work from an international line. On your English page, present it clearly. You can list both formats with a label.

For Local Calls: 02-123-4567 For International/Driver Calls: +82 2 123 4567

This removes guesswork. The driver's delivery app may auto-format the number, but providing the correct international format on your source page ensures there is no failure in the chain.

IMPORTANT: Keep Your Korean Details Present

Your English-language contact page exists alongside your Korean one. They are connected by hreflang tags, as we explain on our /services/web-design page. The Korean page should contain the official, legally correct address in Hangul. The English page contains the formatted, functional version for service personnel. Both are necessary. Do not replace one with the other.

3. What to Put on Google Business Profile and Maps

Consistency across platforms is critical. The formatted English address you use on your website should be identical to the one on your Google Business Profile. This is a primary source for courier apps.

Go to your Google Business Profile and ensure the address field uses the Western-order, romanized format. Verify the pin is placed correctly on the map. An incorrect pin will cause more delivery failures than any address formatting issue. For help with local visibility, see our /services/local-seo service page.

4. Special Cases: Building Entrances and Delivery Notes

Many Korean buildings have multiple entrances, underground parking access, or specific delivery gates. This information is often more important than the address itself.

Add a clear, concise note in a dedicated section. Use simple language.

Delivery Instructions: Driver entrance is on the north side of the building. Ring buzzer for 'B1' and use the freight elevator. Meet at the security desk in the main lobby.

You can place these instructions in a Delivery Notes field if your website platform has one, or simply in a paragraph below the address. Avoid embedding these critical notes in long blocks of promotional text.

5. Integrating This Into Your Website Build

When you build or redesign your site, plan for this bilingual split. Each service page, especially contact and location pages, should have a clear English counterpart with this formatted data.

Our Landmark $599 website package is built for this. It creates separate English and Korean URLs for all core pages, including contact and service areas. The English contact page template is structured to accommodate formatted addresses and international phone numbers by default. For more complex needs, like an online store with local delivery zones, our Storefront $2,000 package provides the necessary structure.

6. When to Keep What You Already Have

If your current website is functional and you are only adding a delivery service, you may not need a full rebuild. You might only need to edit the contact page. Log in to your site's admin panel, find the English contact page, and update the address and phone number fields using the guidelines above.

If your site is a single language Korean site, or if the English and Korean text are mixed on the same page without separate URLs, then drivers will struggle. In that case, adding a properly structured English page is necessary. A single-page Spotlight $300 site could serve as a dedicated English-language location and contact hub for couriers.

The work is in the thoughtful formatting, not expensive technology. For a detailed review of your current site's structure, you can request a free /audit.

Clear formatting bridges the gap between your Korean business and the English-speaking logistics network that serves it. It is a small, practical detail that prevents daily operational headaches.